The difference between a happy and an unhappy customer

Fulfilment covers a lot of processes:

  • Processing of orders in your webshop
  • Stock management
  • A timely delivery
  • Payment processing
  • Customer service
  • The sending of issues which are not delivered
  • The sending of welcome gifts
  • Exchange and reshipping items

All of these processes are very time-critical and labour-intensive.

Everything under one roof

Abonnementenland does not only offer subscription management but also the fulfiment for its clients. Our customer service has a frequent contact with the visitors of your webshop and your subscribers. De huge benefit of this combination is that customer service, stock and fulfilment takes places under one roof. Therefore the communication lines are short and there can be acted quickly.